Clear reports help.
For help with IP Lens, email [email protected]. A concise description and a few technical details are usually enough to begin.
Common Troubleshooting
- Confirm the iPhone has a working internet connection before running an online lookup.
- Check the address or domain for extra spaces and typing errors.
- Try the request again after a short delay if a provider is temporarily unavailable.
- For DNS issues, confirm whether Cloudflare or Quad9 is selected in Settings.
- Install the latest available IP Lens and iOS updates, then restart the app.
Report a Bug
Include what you tried, what you expected, what happened instead, and whether the issue repeats. Add the lookup type and record type when relevant, but redact sensitive targets.
Version Information
In IP Lens, open Settings and note the Version shown under About. Include that value and your iOS version from Settings → General → About. Mention your iPhone model only when it appears relevant to the issue.
Request a Feature
Describe the networking task, the input you start with, and the result you need. A short real-world workflow is more useful than a broad feature name.